A glitch in the Skype program could keep from changing their status, which means calls might not be able to be made online with the desktop or mobile app, so the company is suggesting that people use the Web version for the time being.
This technical glitch is affecting Skype on Monday and might be keeping many users from making and or receiving calls.
Skype acknowledged the problem Monday in a message that was posted by the company, which alerts users of Skype to issues with the status of the app, saying that an issue was detected that was affecting Skype in many ways.
You cannot make a change to your own status so if your contacts and you are set up for Skype as being offline, no one can go online, which in turn means no calls can be exchanged.
In addition, a smaller amount of group chats are not working either, all though in many cases you can still receive instant message with contacts.
In certain cases, you might have problems signing into your account on Skype as the credit balance and the profile details take longer than normal to appear.
Skype, which is owned by Microsoft, faces increased competition from other messaging apps like WhatsApp and Viber.
However, currently it has remained as one of the most popular video and phone call services, as well as texting one another.
Therefore, the current problem will likely affect a large number of people who use Skype regularly.
Until the issue can be resolved, there is still a way to get around it. The problem affects the desktop and mobile Skype apps but the Web version is currently ok.
Currently in the beta mode, Skype for the Web supports Windows versions of Firefox and Chrome and for Mac on Safari 6 or the more recent editions.
The version on the Web does require a plug-in to be installed, but once the app is set up, your status is able to be changed from off to online through the web interface.
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